KYC & AML onboarding

Digital KYC/AML for exempt market dealers

Know-your-client and anti-money-laundering processes are the foundation of every EMD relationship. When those steps live in static forms, dealers struggle with incomplete packages, missing schedules, and unclear review ownership.

Exempt Market Connect provides a digital onboarding experience inside the dealer’s investor portal. Investors progress through a structured application; dealing representatives and CCOs review and approve; documents stay attached to the client record. The platform is oriented to Canadian EMD practice and NI 31-103-style responsibilities — while the dealer remains solely responsible for compliance.

Account types: individual, joint, and corporate

Exempt market books are rarely one account type. The KYC experience supports:

• Individual investors completing a personal application
• Joint accounts capturing multiple parties where required
• Corporate applicants with entity documentation and related disclosures

Dealers can configure forms by account type so applicants see relevant questions instead of a lowest-common-denominator packet. The form builder also supports firm-specific KYC, trade, and checklist customization described under dealer compliance tools.

Application steps in the KYC wizard

The guided wizard walks applicants through the information dealers typically need to open and maintain a relationship:

1. Identification — personal or entity identity details and supporting ID documents
2. Employment — occupation and related background
3. Financials — financial circumstances relevant to the relationship
4. Investing profile — objectives, risk, and related profile inputs
5. PEP disclosures — politically exposed person information where applicable
6. Schedules — supporting schedules required by the firm’s process
7. Accreditation — classification and supporting rationale
8. Document upload — government ID, proof of address, corporate materials, and other attachments

Progress tracking and a searchable KYC index help dealer teams see which applications are complete, awaiting documents, or ready for review.

Accreditation: accredited, eligible, and non-eligible

Exemption analysis is central to private placement distribution. Exempt Market Connect supports capturing accredited, eligible, and non-eligible investor classifications so the client record reflects the path the dealer is using for that relationship.

Accreditation data then informs how investors interact with offerings — including accredited-only deal controls in the marketplace — and feeds into subscription checklists when a trade is created. See offering features and subscription workflows for the downstream connection.

DR and CCO review

Digital collection is only half of onboarding. Exempt Market Connect routes applications for dealing representative review, with optional CCO sign-off when firm process requires an additional compliance checkpoint.

• Clear review queues for incomplete vs ready-to-approve applications
• Role-aware access for DealingRep, CCO, and Dealer admin participants
• Client records that keep disclosures, uploads, and approval history together

Reminder emails help applicants finish outstanding steps so packages do not stall indefinitely in “waiting on client” limbo.

Electronic signatures with DocuSign or DocuSeal

When the application is ready, packages can be completed with electronic signatures through DocuSign or DocuSeal. Multi-party routing supports the combination of investor and dealer participants your process requires.

Signed materials remain associated with the client record in the document vault, reducing the need to reassemble packages from email attachments during later reviews or subscription activity.

Reminders, tracking, and operational oversight

Incomplete KYC is one of the most common operational bottlenecks for EMDs. Built-in reminders, progress indicators, and onboarding reports give operations and compliance a practical view of the book:

• Which applications are mid-wizard
• Which are awaiting DR or CCO action
• Which are signed and ready for investing activity

Onboarding reports are part of the broader reporting set described in the features hub.

Dealer responsibility

Exempt Market Connect provides technology workflows for KYC and AML documentation. It does not replace professional judgment, firm policies, or regulatory obligations. Exempt Market Connect Inc. is not a registered dealer and does not provide investment advice. Registered exempt market dealers remain solely responsible for knowing their clients, assessing suitability, and meeting all applicable AML and securities requirements.